Outsourced Bookkeeping FAQs

Mainly to save money and time. A full-time in-house bookkeeper comes with a long list of costs on top of salary: superannuation, paid leave, office space, equipment and training. With FreeMyCloud you pay one agreed fee for the work, and we look after your bookkeeper’s pay, equipment and office. There is no long-term contract, so you can scale up or down as your business changes. While your bookkeeper keeps the books up to date, you can spend your time on clients and growing the business. Read more about our offshore accounting services and what a virtual bookkeeper does day to day.

Yes. The cost of living in the Philippines is lower than in Australia, so the same bookkeeping costs you less. Our bookkeepers work in our Manila office and are paid above the local minimum wage.

Yes. Outsourcing your bookkeeping gives an Australian business more time and budget to grow here. Many Australian businesses and accounting firms outsource routine bookkeeping so their local people can focus on customers, clients and advice.

Yes. We hire bookkeepers with university or postgraduate degrees, and every candidate passes written tests and a skills check before joining. They work in Xero, MYOB, QuickBooks and Reckon, keeping your books in line with Australian requirements such as GST, payroll and super.

Yes. English is an official language of the Philippines and is taught from primary school through university. Our bookkeepers write and speak English every day with their Australian clients.

Yes. You can interview your bookkeeper before they start, ask them anything, and make sure they suit your business.

Whatever suits you: email, phone or video call, or inside the project software you already use. You deal with the same dedicated bookkeeper each time, so you never have to explain your business twice.

Yes. If your bookkeeper is not the right fit, tell us and we will assign another one. A good working relationship is what makes outsourced bookkeeping work.

We contact you within 24 hours of signing up, and your bookkeeping usually starts within 2 days. If you need several bookkeepers, or a skill set our current team does not have, it can take one to two weeks while we choose and train the right people for your business.

No. You pay month to month. You can add more hours or more help at any time, and you can end the arrangement whenever you like.

No. If you are not 100% happy with your bookkeeper, tell us and we end the arrangement straight away. There is no minimum term.

We take privacy seriously. We never give third parties access to your personal or business information, and every member of our team signs a confidentiality agreement before they start work. Read our privacy policy.